This page describes the means of management of the site with respect to the processing of the personal data of the users. This privacy policy is provided pursuant to Article 13 of the General Data Protection Regulation 16/679, hereinafter also referred to as “GDPR” for the sake of brevity, for the services and web pages of the website that can be accessed electronically from the addresses: www.hoteloceanomare.com corresponding to the website’s home page.

This privacy policy is provided exclusively with regard to the website in question and does not extend to other websites or pages not belonging to the website in question consulted by the user through links, for which the user is encouraged to consult their respective privacy policies.

Data Controller:

The data controller is MAR.E.A. SRL, located at Via del Timone No. 13 – 48122 Punta Marina (RA) and the contact details are as follows:
Certified e-mail address: mar.e.a@cert.cna.it
E-MAIL:  info@hoteloceanomare.com
TELEPHONE NUMBER: 0544/438503

Type of data acquired and processing purposes:

Browsing and user data: during their normal operation, the computer systems and software procedures used to operate this website acquire certain personal, identification and non-sensitive data, the transmission of which is implicit in the use of Internet communication protocols; therefore, this data will be collected automatically during the use of this application, for service purposes.
This category of data includes the IP addresses or domain names of users’ computers and terminals, the URI/URL (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.), the cookies for which it is possible to consult the attached cookie policy, and other parameters relating to the user’s operating system and computer environment.
This data, which is necessary for the use of web services, is also processed for the purpose of monitoring the proper functioning of the services offered.

Data disclosed by the user: the visitor/user is not required to enter any personal data on the website, with the exception of the “CONTACT US”, “SUBSCRIBE TO NEWSLETTER” and “BOOK NOW” areas with their corresponding forms, upon the free choice of the user, where there are specific dedicated privacy policies. If, in order to access the services available on this website, the visitor/user decides to send his or her personal data by filling in the forms available in the areas specified on the website dedicated to such services, the data controller will process this data to provide the services requested in accordance with the indications of this Privacy Policy and the specific information provided during the registration process.
Data may also be received from users who submit requests for information, to the e-mail address indicated on the website, info@hoteloceanomare.com, such data will be used by computer and/or telematic means, with organisational and logical methods strictly related to the sole purpose of performing the service or provision requested; in some cases, the data will be used by persons involved in the data controller’s organisation and appointed by him/her (administrative staff, support staff, sales staff or computer system administrators). The data controller shall take appropriate security measures to prevent any unauthorised access, disclosure, modification or destruction of the personal data.

Legal basis of the processing:

The legal basis for the processing of the data disclosed by you by filling in the form is represented by the requirement of a contractual or pre-contractual nature expressed by you when sending a request for information and/or quote or a request for booking or subscription to the newsletter.

Recipients or possible categories of data recipients:

Browsing data is only handled by technical personnel in charge of processing, or by persons in charge of occasional maintenance operations. No data from the web service is disclosed or disseminated.
The personal data provided voluntarily by users/visitors who submit requests for information and quotes are used for the sole purpose of performing the service or request and will not be disclosed externally; such data will be processed by the data controller’s staff acting on the basis of specific instructions provided by the data controller regarding the processing purposes and methods.
The personal data voluntarily provided by users/visitors who submit requests for bookings or subscription to the newsletter will be processed by the data controller’s staff, acting on the basis of specific instructions provided by the data controller regarding the processing purposes and methods.
The updated list of data processors may be requested from the data controller at any time.

Retention Period:

Data disclosed by the user for registration to the contact area or in the booking form are kept for the time required for the purposes for which they were collected. Browsing data will be deleted immediately after aggregation (unless there is a need to establish criminal offences by the Authority).

Optional provision of data:

The provision of data by users/visitors of the website is always optional; however, if data is not provided in the contact or booking request forms, MAR. E.A. SRL may be unable to provide the user with the information or services requested from time to time.
Specific summary information may be reported or visualised in the pages of the site dedicated to particular services upon request.

Data Subjects’ Rights:

The persons to whom the personal data refer may exercise their rights under Articles 15-21 of EU Regulation 679/16 at any time, i.e.: access to their personal data, rectification, deletion, restriction, and opposition to all or part of the processing of their data by contacting the Data Controller; requests are processed by the Data Controller free of charge, as soon as possible, in any case within a maximum period of one month.
To exercise these rights, please write to the data controller at the addresses indicated in the data controller section.
The right to lodge a complaint: data subjects who believe that the processing of their personal data performed through this website violates the provisions of the Regulation have the right to lodge a complaint with the Data Protection Authority, as provided for in Article 77 of the Regulation, or to take legal action (Article 79 of the Regulation).

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